A signed agreement and a 50% non-refundable retainer are required to reserve your items for the event date. The remaining balance is due 14 days prior to your event.

Reservations booked within 14 days of the event date require full payment at the time of booking.

Yes. Our product minimum is $300 for will-call reservations and $500 for reservations requiring local delivery and pickup.

For events of 250 guests or more, a TableMade Scullery + Inventory team member is required on-site. Our team will include this service when preparing your proposal.

Our standard rental period is 72 hours.

Need a little more time? A 25% extension fee applies for each additional 48-hour period. For longer-term and multi-week rentals, our team can create an extended rental schedule based on your needs.

Absolutely. Changes may be made up to 14 days prior to your event, subject to availability.

Need more? We’ll always do our best to accommodate additions based on available inventory. Reductions and product swaps must be requested at least 14 days prior to your event.

Once you're within 14 days of the event, reserved quantities may no longer be reduced and your reservation is considered final. Additions may still be possible based on availability and must be paid in full at the time they are confirmed.

If you're considering a change, reach out early. The more time we have, the more flexibility we have to make it happen.

Final payment is due 14 days prior to your event. Any unpaid balance remaining after the due date is subject to a 0.5% daily late fee.

If payment remains outstanding for seven days without prior communication or an approved arrangement, TableMade reserves the right to pause preparation, packing, delivery, and other services associated with the reservation or cancel the reservation altogether.

If you anticipate a delay, please reach out to us as soon as possible. Early communication gives us the best opportunity to work with you while keeping your event on track.

We understand that plans can change.

For cancellations made more than 14 days prior to the event, the initial 50% retainer remains non-refundable. If payments beyond the initial retainer have already been made, any amount paid above the retainer may be refunded or credited, less any non-refundable costs already incurred on your behalf.

For cancellations made within 14 days of the event, the reservation is non-refundable and the full contracted balance remains due.

Possibly! And we love a good challenge.

If your event is less than seven days away, reach out and let’s see what we can make happen. Last-minute reservations are subject to an expedited service fee of $250 or 20% of your rental subtotal, whichever is greater. This helps our team prioritize the extra prep, scheduling, and logistics that come with a quick turnaround.

One little note: the rush window is based on when your reservation is officially confirmed, not when you first reached out or received a quote.

If we have the inventory and capacity to make it happen without compromising the TableMade experience, we’d love to help!

Absolutely! Our Kennesaw showroom is open by appointment, giving you dedicated time to explore our collection, compare pieces, and build your table in person.

You’ll find us at:

2260 Moon Station Ct NW
Building 200
Kennesaw, GA 30144

Appointments are recommended so we can make sure someone from our team is ready for you.

Absolutely. Local delivery and pickup is available at $2.75 per mile, calculated round trip from our Kennesaw showroom.

A $500 product minimum applies to reservations requiring delivery and pickup.

Our standard service window is between 8:00 AM and 10:00 PM. Deliveries or pickups requested before 8:00 AM or after 10:00 PM are subject to a $100 after-hours surcharge.

Delivery and pickup includes transportation only. If you’d like our team to assist with setting the table or managing rentals at the end of the event, ask about our Event Execution and Scullery + Inventory services.

Absolutely. Will-call is available by appointment Monday through Friday between 10:00 AM and 2:00 PM from our Kennesaw showroom.

A $300 product minimum applies to all will-call reservations.

Weekend pickups are not available unless confirmed by our team in writing.

Please arrive during your confirmed pickup window and have your reservation order number ready. Our team will confirm the order number before releasing any items. This helps us make sure the right order gets to the right hands every time.

Need to change your pickup time? Please notify us in writing at least 24 hours in advance whenever possible.

Orders not collected within two hours of the confirmed pickup window without communication may be considered a missed pickup, and a $75 missed-window fee may apply.

Before our team arrives, all rental items should be rinsed, properly repacked in their original crates or racks, and staged together in an accessible location for loading.

We include a complimentary 15-minute grace period at pickup. After that time, standby labor is billed at $150 per crew member, per hour, in 30-minute increments.

If our team is required to rinse, organize, or repack rental items before they can be loaded, additional labor will be billed at the same rate with a one-hour minimum.

Running behind? Please let us know as soon as possible so we can determine the best next step.

No, delivery and pickup cover transportation of your rentals to and from the event.

However, if you’d like us to take care of the tablescape, our Event Execution service includes on-site installation and styling of your TableMade rentals and any approved sub-rented pieces.

For end-of-event support, Scullery + Inventory includes rinsing, counting, repacking, and inventory management so your catering or planning team doesn’t have to manage the rentals at the end of the night.

Please let us know if you'd like either or both services added to your quote. We'd be happy to help!

Yes! Select pieces from our collection can travel straight to you.

Flatware, chargers, and select accessories and décor are available for nationwide shipping. Because of their fragility, dinnerware and glassware are not available for standard parcel shipping in bulk, but freight options may be available depending on your event and destination.

A $300 product minimum applies to shipped reservations.

Not sure if your selections can be shipped? Send us your wishlist and event location, and we’ll help determine the best option.

We do, and quite often.

We serve destination events throughout the Southeast and beyond. Depending on your location and rental selections, your reservation may travel via extended delivery, freight, or our nationwide shipping program.

For locations more than 80 miles from our Kennesaw showroom, extended delivery begins with a $325 base transportation fee plus $2.75 per mile. Additional travel expenses or overnight accommodations may be required depending on the event location and schedule.

Tell us where you’re setting the table, and we’ll help determine the best way to get there.

Yes! We currently offer special destination pricing for events in:

• 30A: Panama City Beach through Destin
• Charleston, South Carolina
• Highlands, North Carolina

A $3,000 product minimum applies to events booked through our destination program. Reservation requests should be submitted at least 30 days prior to the event, with final selections confirmed no later than 14 days before the event.

For these markets, delivery and pickup is calculated at 20% of the reservation rather than our standard extended-delivery pricing.

Planning somewhere else? Reach out. We’re always open to exploring new destinations.

Absolutely. For select pieces, we can ship samples directly to you so you can see colors, finishes, and combinations in person before finalizing your reservation.

Sample availability varies by collection. Shipping costs apply, and a return label will be included to make sending everything back easy.

Reach out to our team with the pieces you’d like to see, and we’ll take it from there.

A mandatory 10% Product Damage Waiver is applied to all reservations and provides coverage for incidental damage that can occur during the normal course of an event, including minor chips, scratches, or breakage.

The waiver is calculated on rental items only. Service fees, delivery, and other add-ons are not included in the waiver calculation.

The waiver does not cover lost, stolen, missing, unreturned, or negligently damaged items.

TableMade-owned items that are lost, unreturned, or otherwise excluded from coverage are billed at five times the rental value. For sub-rented items, including specialty linens, replacement or damage charges are based on the fees assessed by the originating vendor.

A 15% refundable cleaning fee is applied to reservations without Scullery + Inventory Service.

To receive a refund, rental items must be returned rinsed, free of food and wax, and properly repacked in their original TableMade crates, racks, or containers.

Once your return has been inspected and approved, the cleaning fee will be refunded to the original form of payment within 7–10 business days.

When Scullery + Inventory Service is included with your reservation, the cleaning fee is waived. If the service is later removed, the standard cleaning fee will be added back to the reservation.

You’ve designed the table with us. Now let us bring it to life.

Event Execution is our on-site installation and tablescape styling service. For 15% of your rental subtotal, our team will deliver, install, and style your tablescape according to the design we’ve created together, including your TableMade rentals and any approved pieces we’ve sourced or sub-rented on your behalf.

This is ideal for clients who want the finished table to feel just as intentional in person as it did during the design process, without relying on your planner, caterer, or venue team to execute the details.

Event Execution does not include floral design, end-of-event breakdown, rinsing, or repacking.

When the celebration ends, we’ll take it from here.

Scullery + Inventory is our end-of-event rental management service. For 20% of your rental subtotal, our team handles rinsing, counting, repacking, and inventory management of your rentals before they leave the venue.

We’ll also complete a final sweep of the event space for TableMade inventory, so your planner, caterer, or venue team isn’t left counting forks, searching for glasses, or repacking crates at the end of the night.

When Scullery + Inventory is included with your reservation, the standard 15% refundable cleaning fee is waived.

Absolutely, subject to team availability.

We recommend adding services as early as possible, particularly during peak event season. If you’ve already booked your rentals and would like to add Event Execution or Scullery + Inventory, reach out to our team and we’ll confirm availability.

Event Execution does not include floral design, but we’re happy to work alongside your floral designer to ensure the finished tablescape feels cohesive.

If we’re helping you develop the overall tabletop design, we can also collaborate directly with your florist on the details needed to bring the full vision together.

Collaboration between creatives is essential and we love the opportunity to align with like-minded businesses that share our appreciation for expression.

Therefore, we are willing to offer our collection items, at a 50% collaboration concession.

In return, we simply ask that our items be treated as your own and presented in the best light.

We only donate “full looks,” as images, including tableware from other sources, will not be used by us. This helps prevent confusion regarding our client offerings.

Furthermore, we do not sponsor requests exceeding 15 place settings. Such requests will be subjected to the normal reservation value and a travel fee.

Due to limited bandwidth, we cannot support collaboration requests during the high event season:

• April
• May
• September
• October
• November

We hope you can understand as we reserve our attention for our clients and look forward to collaborating with you off-season.